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Submit A Request

Please enter your details of your request. A member of our support staff will respond as soon as possible.

     

 

      empressbodyltd@outlook.com

Please allow a maximum of 72 working hours for a response to email queries.

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For International Orders, please allow 5-10 working days (does not include weekends or holidays), with the exception of the courier being delayed this can go up to 15 working days.

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PLEASE CONTACT US BY EMAIL IF YOU DO NOT RECEIVE YOUR PARCEL WITHIN THIS AMOUNT OF TIME.

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We can only accept returned products within 28 days, if they are in the original packaging and seals have not been broken, due to hygiene, health & safety.

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SHIPPING 

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All Packages ship Monday-Friday any orders placed on the weekend will be shipped the next working day.

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All order placed on Saturday, Sunday or Bank Holidays  will be shipped on the next working day.

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*WE DO NOT OFFER MONETARY REFUNDS ONLY STORE CREDIT

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